Step by step
- Open staff settings. Click Staff & Permissions in the sidebar.
- Invite by email. Add the person's email address and send the invite. They set their own password from the link they receive.
- Grant only what they need. Tick the sections that person actually uses. Someone packing parcels needs Orders, not Plan & Billing.
- Check what they see. After they log in, their sidebar shows only their granted sections. If it looks wrong, review the ticks and have them sign in again.
Never share your owner login. Staff accounts are free within your plan's limit. Sharing one password means you cannot see who did what, and you cannot remove one person's access without locking everyone out.
Common questions
How many staff can I add?
It depends on your plan. The staff limit is shown on your Plan & Billing page.
Can I stop staff seeing my revenue?
Yes. Leave the billing and analytics sections unticked and those pages will not appear for them.
A staff member cannot log in.
Check the invite was accepted and that they have at least one section granted. They log in with their own email, not the store owner's.
Related
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