Step by step
- Open discounts. Click Discounts in the sidebar, then create a new discount.
- Choose the code. Use something short and memorable that you can say out loud on a call or in a video —
EID20beatsxk29fa. - Set the amount. Pick a percentage off or a fixed rupee amount. Check the maths on your cheapest product so the discount cannot take you below cost.
- Add limits. Set an expiry date, a minimum order value, and a usage limit if you want. Limits protect your margin and create urgency.
- Save and share it. Save, then put the code in your WhatsApp Status, your posts and your customer messages.
Discounting a product without a code
To simply show a lower price with a strikethrough, use the product's Pricing & Promotions section rather than a discount code. Set the Was Price, and the storefront shows the old price crossed out.
Pausing a sale without losing the prices: turn off Show sale on storefront on the product. Your sale price stays saved but the store charges the normal price, so you can switch it back on any time.
Common questions
Can I limit a code to one use per customer?
Yes. Usage limits are set when you create the discount.
What is the difference between a discount code and a sale price?
A code must be typed at checkout, which is good for campaigns you want to measure. A sale price is visible to everyone with a strikethrough, which is better for a general sale.
Why is my discount not applying?
Check the expiry date, the minimum order value, and whether the usage limit has been reached.
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