Step by step
- Open the order. Go to Orders and click the order you are shipping.
- Book the shipment. In the Shipping section, book the parcel with your connected courier. This is what generates the tracking number.
- Download the waybill. Click Download waybill PDF. It appears only once the booking succeeds.
- Print and attach. Print it and tape it to the parcel so the barcode is flat and readable.
No download button? The shipment has not been booked yet, or your courier credentials are not saved. Check Settings → Courier Settings — see connecting a courier.
Common questions
Why is the waybill button missing?
It only appears after the shipment is booked with the courier. If booking fails, check your courier API credentials in Settings → Courier Settings.
Can I print waybills for several orders at once?
Waybills are downloaded per order, from the order page, after each shipment is booked.
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